Testimonials
Hear experienced from stakeholders like you.
"Dear Liberty Team,
I just want to thank you for the tremendous service that you provide. Not only have you saved us money
but more importantly, the level of service you provide is fantastic. I have yet to be disappointed !!
I have used other freight forwarders in the past, but I have yet to find a team that works as well as Liberty Multi-Modal.
We USED to struggle getting shipments to our destination, tracking shipments, and ensuring that shipments arrived in a timely manner. When we would reach out to the carrier, we would sometimes have to wait
1 to 2 days for a response, if we even got one at all. This would make it very hard for us to track and monitor our shipments, which added additional stress.
Then one day, when freight forwarder had dropped the ball yet AGAIN, I get a call from Mike at Liberty Multi-Modal explaining their model. I explained to him my current situation and why we were a little hesitant to use another freight forwarder but that I would give them a shot to earn my business. Hands down the
BEST decision I have made. Kaylor, Mike, and the entire team handle everything.
I was surprised at how fast Kaylor's response time was. I have yet to wait more than 15 minutes for someone from the Liberty team to respond when we reach out for a quote or any other question. Additionally, I get updated as soon as the product is delivered, or activity on the shipment has changed. We really feel like VIP customers which you do not see too often nowadays.
Liberty has proven themselves so much so that we have decided to let Mike, Kaylor, and team handle ALL our LTL shipments both domestic and international.
One behalf of me, and the entire team at Eclipse, we thank you and look forward to a long-lasting relationship."
Preston Wagoner, Operation Manager Eclipse Mecorp
"Hey There,
I just wanted to share a quick note and let you know that you guys have been doing a great job! We are glad Corvis decided to work with Liberty Multi-Modal, it has been significantly easier having your team get estimates and arrange both incoming and outbound freight.
Not only have we saved money since working with you, the customer service provided by Kaylor adds extra value for me.
She is knowledgeable, courteous, and her response time is prompt. She is available to answer my questions and reliably checks the status of my shipments and follows up directly.
We really appreciate your support in our business and will continue to work with Liberty Multi-Modal for our future freight needs.
Thank you!"
Mandy Moreau, Vice President Corvis Distributing
"Brandon and the Liberty Multi-Modal team are my go-to freight broker. They offer great service, competitive pricing, and reliable carriers.
We have clients all across the country and oftentimes have firm-in-hand dates that need to be met, the Liberty team always comes through for us. "
Cole Bollant, Senior Account Executive 14-West
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